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Privacy Policy

Base Jewellery utilises secure servers and secure socket layers (SSL) technology for the transfer of credit card information. This means that the credit card information you provide is sent encrypted by your computer, and then decrypted again when it reaches our payment gateway, preventing others from accessing your private information in between.
All credit card transactions are processed by a secure and protected payment gateway provided by eWay Australia.

So when using an SSL capable browser, shopping on our web site is the safest kind of transaction possible with a credit card. To tell if your browser is SSL capable check to make sure when filling in sensitive information that you see a yellow "padlock" on your screen and the link of the site begins with "https://..."

Additionally, we have security measures in place to protect our customer database and access to the data is restricted internally. Whilst we take the upmost care on our end, it is still your responsibility to protect your password from being disclosed to any third party.

Collection of Personal Information

The Base Jewellery online store complies with the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000. This privacy policy describes the information we require and how we use it.

When you place an order with Base Jewellery we need to collect personal information to accompany the receipt of purchase. This includes your name, mailing address, email address, contact details and credit card information. For increased security, your credit card details are not stored on our web servers.

Your personal information is password protected and you can view and edit the details of your account online at any time. Should you wish to be removed from the database, you are required to contact the Base Jewellery webmaster by emailing us so that appropriate action can be taken. Your details will be removed within 72 hours of your advice.

Your information is used in confidence by Base Jewellery and we collect your personal information so that we may:
Advise you when we are experiencing difficulty in fulfilling your request
Assist you when you wish to return a product
Help you with any inquiries
Offer you any additional products and services
Protect you from fraud.

The email address you supply to us when you order is used to send through your order confirmation and shipping confirmation. We may also send you out an email newsletter with information on special discounts, promotions, updates on new products and exclusive offers that we run from time to time if you wish to subscribe. You can unsubscribe from this mailing list at any time.

Base Jewellery complies with the National Privacy Principles by only collects personal information in a lawful and fair means, and only when it is necessary (i.e. for taking orders, or for mailing lists).

Base Jewellery does not, unless required by law, disclose personal information collected to other third parties and or organizations.

SPAM Act

Stationery Box complies with the Spam Act 2003. This means that we only send out emails with your consent. If you do wish to stop receiving information from Base Jewellery, please contact us. Your details will be removed within 48 hours of your advice.